Official Service Provider: American Range, Hestan, Zephyr, Kalamazoo
BBB accredited

Freezer Repair in San Francisco

Local, Reliable, Affordable, Family owned service in the SF Bay Area

Fast diagnosis • Honest pricing • Same-day appointments available • Warranty included

5.0
Based on 262 reviews
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Farzam M. profile picture
Farzam M.
1 month ago
Very knowledgeable technician! Quickly diagnosed the problem and clearly explained the alternatives.
Patiently answered my questions about the problem and other related questions!
Very reasonable service call and charges!
Jake L. profile picture
Jake L.
2 months ago
Great service fast and reliable
Mike M. profile picture
Mike M.
2 months ago
Great job! It was clear the person knew what they were doing. The person was professional and knowledgeable. Best service experience a long time.
Par H. profile picture
Par H.
2 months ago
I've used their service multiple times and both times was a great experience. Their technicians show up on time, respect your home and are very knowledgeable about appliances especially European brands. Scheduling is very easy online or via phone where an actual human picks up the phone. I would highly recommend Prime Fix to anyone in need!
Philippe G. profile picture
Philippe G.
4 months ago
Den, The repair person, was very professional and friendly and knowledgeable, and did a thorough test of our dishwasher. I would rate his expertise highly.
geni972 profile picture
geni972
4 months ago
Had our wine fridge repaired and also our oven!
Was our second opinion and we made the right choice using these guys. Ended up being half what the previous estimate was.
Our repair man, Den was very knowledgeable. Repair was fast. Communication was very good. Will recommend and use again
Sven van der S. profile picture
Sven van der S.
4 months ago
Kerry did a great job repairing our oven: he diagnosed the problem quickly and had the right parts on hand so we were able to use the oven right away
Glendon R. profile picture
Glendon R.
4 months ago
I was very impressed with Prime & Roma’s professionalism, services, & communication. I highly recommend their services.
Marissa H. profile picture
Marissa H.
4 months ago
Kirill was absolutely fantastic! He came out on a Sunday and diagnosed the issue with our Bosch dishwasher immediately. He was highly professional and quickly ordered the necessary parts for a return visit. We are very happy we found them and highly recommend their services!
Daniel K. profile picture
Daniel K.
6 months ago
I was beyond satisfied with my service with Prime Fix Appliance Repair. The company communicated extremely well with me as I explained the problem I was experiencing with my stove. The technician Roma was extremely knowledgeable and friendly. He thoroughly inspected the issue and was able to diagnose the problem quickly with confidence derived from his experience and professionalism. I called two other companies before calling Prime Fix Appliances and they couldn't help me and help me at all.

If you want repair done right with professionalism and precision, call Prime Fix Appliances. I would give them 6 stars if I were able to. Thank you Roma for your service. Now we can enjoy our beautiful Wolf Stove we love so much.

Cheers
Joir-dan G. profile picture
Joir-dan G.
7 months ago
Was very personable, knowledgeable and efficient in his work! Den also offered to take a look at our grill and hood to make sure things were still working as expected! Will definitely call them again!
Shirley-May S. profile picture
Shirley-May S.
8 months ago
As a single female home owner, it’s difficult to get quality support with knowledgeable professionals. Kerry was incredibly patient and took time to explain what was happening. He helped me assess and clean my dryer vents even though he was here to fix my washer.

He is a kind person doing good honest work. I highly recommend working with him and his team. He also has a vision to help support low income clients or those in need. Big heart, highly technical, very fair prices.
Hyunil J. profile picture
Hyunil J.
9 months ago
Kerry did an amazing job repairing our deli equipment. I initially tried to replace the capacitor myself, but it didn’t work. I found Prime Fix Appliances Repair through Yelp and set up an appointment for an initial assessment. Kerry identified the issue within an hour and came back a week later with the necessary part. The price was reasonable, and scheduling the appointment was very easy over the phone. He is very diligent and knowledgeable. Highly recommended!
David T. profile picture
David T.
10 months ago
Den fixed my O’Keefe & Merritt gas stove. I was impressed with his knowledge. He was professional, friendly and fair. I highly recommend Den for all your appliances! I couldn’t be more happy!
Tamara P. profile picture
Tamara P.
11 months ago
First, I love this company, because even though it was a Sunday, they responded to my online request for an appointment immediately. Second, I appreciate that they have an online system through which you can schedule an appointment.

Third, and most importantly to me, the technician who came out was efficient, pleasant, considerate of our home and knowledgeable. He was even putting the process of ordering the needed parts into motion as he assessed the problem. He came back within a couple of days with the needed part, and was in and out in 15-minutes!

After 2020 I had a terrible time finding a reliable appliance repair company for our needs; it was one bad experience after another. So, I was a bit skeptical about the service I would receive. But it was great, and now Prime Fix Appliances repair is going to be my shop for all of my appliance issues. Buy with confidence!
Prime Fix Appliances Repair Your Trusted Freezer Repair Experts in the Bay Area
WE REPAIR AND SERVICE ALL BRANDS
Welcome to Prime Fix Appliances Repair, your reliable source for freezer repair in San Francisco and the greater Bay Area. Whether you’re experiencing issues with your Sub-Zero, Viking, Thermador, GE Monogram, Miele, or any other premium brand, our expert technicians are here to provide fast, professional service.

When your freezer malfunctions, it is only a matter of time before your food is ruined. With the price of groceries on the rise, you can’t afford to waste a freezer full of food when your appliance breaks down. Prime Fix can help you get your Freezer back up and running with a single visit so that you aren’t left on thin ice. 

Schedule Your Repair Today! Our friendly customer support team is ready to assist you and restore your appliance to optimal performance.
What The Freezer Issues We Solve?
  • Cooling problems (not holding temperature)
  • Compressor malfunction
  • Ice buildup in freezer
  • Water leaks (clogged drainage)
  • Noisy operation or vibrations
HOW IT WORKS
1. SCHEDULE

Contact us anytime to schedule a convenient day and time that works best for you.

2. REPAIR & SERVICE

Our technicians will quickly and accurately diagnose and repair or service your appliance.

3. ENJOY

Enjoy your properly working appliance, and relax knowing you’re covered by our satisfaction guarantee.

WHY CHOOSE US
Why choose us
FAST SERVICE

Same-day service available, because the last thing you need is a broken appliance.

Why choose us
LICENSED & INSURED

Your licensed technician will explain issues and complete appliance repair promptly, ensuring your appliance is in capable hands.

Why choose us
SERVICE WARRANTY

Get the service you deserve, free of complicated jargon. Rest assured, our hassle-free service is covered by a full warranty.

Why choose us
ON TIME SERVICE

Our technicians will arrive on time to your conveniently scheduled appointment.

Why choose us
CLEAN, UNIFORMED TEAM

All technicians are uniformed, odor-free, well-groomed, and passed a background check.

Why choose us
MANUFACTURER APPROVED

We honor manufacturer warranties on parts and labor, and only use approved materials.

WHAT CUSTOMERS ARE SAYING
Michael Hall
Michael Hall
I am satisfied with the service. When my dishwasher broke down, they arrived quickly, conducted a diagnosis, repaired it, and now everything works. They also checked my washing machine which was leaking. It turned out that the heating element was burned out, so they replaced it.
Emma Chapman
Emma Chapman
The washing machine was repaired very quickly and efficiently. The technician, Kerry, professionally replaced three worn-out parts. Everything works perfectly now. We are very grateful to Kerry for his professional work.
Eleanor Goodman
Eleanor Goodman
My fridge was super loud, so I gave these guys a call. The technician came right over and figured out what was wrong. They told me how much it would cost to fix and got the job done quickly and professionally. I’m happy with the service.
Larry Sampson
Larry Sampson
I was impressed with the efficiency and knowledge of the technician (Den) . He resolved our issue and was very thorough and organized. The company responded quickly and we were given updates regarding their arrival. Would gladly use this service again.
Susan Ordway
Susan Ordway
Kerry was fantastic and knew intuitively where the issues lay with the washer door. When one approach didn’t fully solve the issue, he created a new path to success. I highly recommend him.
Leave the appliance repair to the professionals

Rest assured, your appliance repair is in trustworthy hands. We are fully equipped to service your appliance. Choose us for peace of mind during your repair process.

FREQUENTLY ASKED QUESTIONS

If your freezer isn’t maintaining a safe temperature, the cold air isn’t circulating or being generated. The common issues are a faulty defrost system (causing a heavy ice buildup that blocks airflow), a broken condenser fan motor, or a problem with the sealed cooling system (compressor or refrigerant leak). We prioritize these issues to save your frozen food.

Excessive frost accumulation is usually caused by warm, moist air entering the freezer. The most frequent culprits are a damaged or worn-out door gasket/seal (allowing air to leak in) or a malfunctioning automatic defrost cycle. If the gasket appears fine, the defrost timer or heating element may need to be replaced by a technician.

Unusual noises often indicate a problem with the internal fans. A persistent buzzing or rattling sound usually means the condenser fan or evaporator fan is hitting ice or debris. A clicking sound that occurs right before the unit tries to start may indicate a faulty start relay on the compressor. In either case, professional diagnosis is required to prevent further damage.

Yes, we repair all major types of freezers, including chest freezers, upright freezers, and drawer freezers. We service all leading brands, including luxury and built-in units from manufacturers like Sub-Zero, GE Monogram, Viking, Whirlpool, LG. We ensure all parts used are high-quality for reliable, long-lasting cold storage.

First, check your home’s circuit breaker to ensure it hasn’t tripped. Second, ensure the freezer is securely plugged into the outlet. Finally, check the temperature settings to make sure they haven’t been accidentally lowered. If these basic checks don’t solve the issue, leave the door closed to conserve cold air and call us immediately.

The Real Freezer Issues We Solve

A broken freezer is a ticking time bomb. Either repair the problem quickly or be left with an ice chest full of thawed and wasted food. Here are some of the most common issues with freezers that we at Prime Fix can solve in no time:

  • The Freezer won’t Freeze. Is your freezer refusing to do its job, leaving your food unfrozen and unsafe? A freezer that won’t freeze is just an expensive box. Our experts at Prime Fix can assess the issue at its root and stop your freezer from giving you the cold shoulder.  
  • Leaking Water.  Is your freezer leaving puddles all over your floor? Not only does a leaking freezer fail to keep your food safe, but it can cause damage to your home. Whether your leak is caused by a faulty coil, a damaged hose, or an unsealed chest, our experts can help find the cause of the leak and dry it up in no time.  
  • Hearing Strange Noises? While a bit of buzzing and humming is normal, loud vibrating sounds can be a cause of concern. Whether your condenser coils are compromised, or your freezer is uneven, loud strange noises can lead to more expensive problems down the road. 
  • The freezer won’t stay sealed. Freezers are only effective when they can keep the cool air in and the hot air out. A faulty seal can cause unsafe conditions for your frozen meats and a big mess from your pints of ice cream. Prime Fix can fix freezer seals and keep your appliance ice cold. 

Brands We Major In

No matter the brand, Prime Fix has experienced professional repair experts who can solve your problem and get your freezer back to working like new. Some premier brands we specialize in fixing are:

  • Sub Zero
  • Viking
  • Miele
  • Bertazzoni
  • Thermador
  • Hestan

Why Choose Us

  • Professional Technicians

High-end appliances require professional care. Our technicians are well-known for the best freezer repair service in San Francisco. You can trust that the experts at Prime Fix will have your freezer working keeping your family safe from spoiled food.  

  • Speedy Service, No Stress

A broken freezer is a race against the clock to ensure that you don’t waste hundreds of dollars worth of food. Prime Fix offers same-day emergency freezer repair service near me so you can save both your freezer and your monthly food budget. 

  • Top-Tier Parts

Freezers are a vital appliance that your family depends on. That is why we use only the highest-quality replacement parts directly from the manufacturer. At Prime Fix we don’t cut corners on quality parts.

Locals Who Get It

Have you ever had to find someone to repair your freezer “near me” and been left with an inexperienced technician who is not familiar with the quirks and qualities of a home or apartment in the Bay Area? We are a San Francisco-based business with a team of local technicians who are familiar with homes, apartments, and condos in the Bay Area. From San Fran to Palo Alto, our experts know their way around the city almost as well as they know their way around your appliances. 

Serving the Bay Area with Pride

Prime Fix service area comprises:

  • San Francisco
  • Oakland
  • Berkeley
  • San Mateo
  • Palo Alto
  • and beyond.

Don’t let a finicky freezer give you and your family the cold shoulder. For the best dryer repair in San Francisco call Prime Fix to get your appliance working like new. 

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Our Phones:
- San Francisco
- Los Altos
- Mill Valley
Call us:
(415) 310-0481
Official service provider of Kalamazoo, Zephyr and Hestan
BBB accredited
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