Official Service Provider: American Range, Hestan, Zephyr, Kalamazoo
BBB accredited

Washing
Machine Repair in San Francisco

Local, Reliable, Affordable, Family owned service in the SF Bay Area

Fast diagnosis • Honest pricing • Same-day appointments available • Warranty included

5.0
Based on 262 reviews
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Farzam M. profile picture
Farzam M.
4 weeks ago
Very knowledgeable technician! Quickly diagnosed the problem and clearly explained the alternatives.
Patiently answered my questions about the problem and other related questions!
Very reasonable service call and charges!
Jake L. profile picture
Jake L.
1 month ago
Great service fast and reliable
Mike M. profile picture
Mike M.
1 month ago
Great job! It was clear the person knew what they were doing. The person was professional and knowledgeable. Best service experience a long time.
Par H. profile picture
Par H.
1 month ago
I've used their service multiple times and both times was a great experience. Their technicians show up on time, respect your home and are very knowledgeable about appliances especially European brands. Scheduling is very easy online or via phone where an actual human picks up the phone. I would highly recommend Prime Fix to anyone in need!
Philippe G. profile picture
Philippe G.
3 months ago
Den, The repair person, was very professional and friendly and knowledgeable, and did a thorough test of our dishwasher. I would rate his expertise highly.
geni972 profile picture
geni972
3 months ago
Had our wine fridge repaired and also our oven!
Was our second opinion and we made the right choice using these guys. Ended up being half what the previous estimate was.
Our repair man, Den was very knowledgeable. Repair was fast. Communication was very good. Will recommend and use again
Sven van der S. profile picture
Sven van der S.
3 months ago
Kerry did a great job repairing our oven: he diagnosed the problem quickly and had the right parts on hand so we were able to use the oven right away
Glendon R. profile picture
Glendon R.
3 months ago
I was very impressed with Prime & Roma’s professionalism, services, & communication. I highly recommend their services.
Marissa H. profile picture
Marissa H.
3 months ago
Kirill was absolutely fantastic! He came out on a Sunday and diagnosed the issue with our Bosch dishwasher immediately. He was highly professional and quickly ordered the necessary parts for a return visit. We are very happy we found them and highly recommend their services!
Daniel K. profile picture
Daniel K.
5 months ago
I was beyond satisfied with my service with Prime Fix Appliance Repair. The company communicated extremely well with me as I explained the problem I was experiencing with my stove. The technician Roma was extremely knowledgeable and friendly. He thoroughly inspected the issue and was able to diagnose the problem quickly with confidence derived from his experience and professionalism. I called two other companies before calling Prime Fix Appliances and they couldn't help me and help me at all.

If you want repair done right with professionalism and precision, call Prime Fix Appliances. I would give them 6 stars if I were able to. Thank you Roma for your service. Now we can enjoy our beautiful Wolf Stove we love so much.

Cheers
Joir-dan G. profile picture
Joir-dan G.
6 months ago
Was very personable, knowledgeable and efficient in his work! Den also offered to take a look at our grill and hood to make sure things were still working as expected! Will definitely call them again!
Shirley-May S. profile picture
Shirley-May S.
7 months ago
As a single female home owner, it’s difficult to get quality support with knowledgeable professionals. Kerry was incredibly patient and took time to explain what was happening. He helped me assess and clean my dryer vents even though he was here to fix my washer.

He is a kind person doing good honest work. I highly recommend working with him and his team. He also has a vision to help support low income clients or those in need. Big heart, highly technical, very fair prices.
Hyunil J. profile picture
Hyunil J.
8 months ago
Kerry did an amazing job repairing our deli equipment. I initially tried to replace the capacitor myself, but it didn’t work. I found Prime Fix Appliances Repair through Yelp and set up an appointment for an initial assessment. Kerry identified the issue within an hour and came back a week later with the necessary part. The price was reasonable, and scheduling the appointment was very easy over the phone. He is very diligent and knowledgeable. Highly recommended!
David T. profile picture
David T.
9 months ago
Den fixed my O’Keefe & Merritt gas stove. I was impressed with his knowledge. He was professional, friendly and fair. I highly recommend Den for all your appliances! I couldn’t be more happy!
Tamara P. profile picture
Tamara P.
10 months ago
First, I love this company, because even though it was a Sunday, they responded to my online request for an appointment immediately. Second, I appreciate that they have an online system through which you can schedule an appointment.

Third, and most importantly to me, the technician who came out was efficient, pleasant, considerate of our home and knowledgeable. He was even putting the process of ordering the needed parts into motion as he assessed the problem. He came back within a couple of days with the needed part, and was in and out in 15-minutes!

After 2020 I had a terrible time finding a reliable appliance repair company for our needs; it was one bad experience after another. So, I was a bit skeptical about the service I would receive. But it was great, and now Prime Fix Appliances repair is going to be my shop for all of my appliance issues. Buy with confidence!
Prime Fix Appliances Repair Your Trusted Washing
Machine Repair Experts in the Bay Area
WE REPAIR AND SERVICE ALL BRANDS
Welcome to Prime Fix Appliances Repair, your reliable source for washing
machine repair in San Francisco and the greater Bay Area.

When your washing machine breaks down, it is only a matter of days before your house is filled with dirty smelly clothes. Malfunctioning washers can leak and cause lasting damage to your laundry room and even irreversible damage to your home’s integrity. Why let your clothes pile up when a quick call to Prime Fix can get your washer working like new? 

Schedule Your Repair Today! Our friendly customer support team is ready to assist you and restore your appliance to optimal performance.

What Washing Machine Issues We Solve?

  • Not spinning or draining properly
  • Loud noise or vibration
  • Dryer not heating
  • Water leaks or fill issues
  • Cycle won’t start
HOW IT WORKS
1. SCHEDULE

Contact us anytime to schedule a convenient day and time that works best for you.

2. REPAIR & SERVICE

Our technicians will quickly and accurately diagnose and repair or service your appliance.

3. ENJOY

Enjoy your properly working appliance, and relax knowing you’re covered by our satisfaction guarantee.

WHY CHOOSE US
Why choose us
FAST SERVICE

Same-day service available, because the last thing you need is a broken appliance.

Why choose us
LICENSED & INSURED

Your licensed technician will explain issues and complete appliance repair promptly, ensuring your appliance is in capable hands.

Why choose us
SERVICE WARRANTY

Get the service you deserve, free of complicated jargon. Rest assured, our hassle-free service is covered by a full warranty.

Why choose us
ON TIME SERVICE

Our technicians will arrive on time to your conveniently scheduled appointment.

Why choose us
CLEAN, UNIFORMED TEAM

All technicians are uniformed, odor-free, well-groomed, and passed a background check.

Why choose us
MANUFACTURER APPROVED

We honor manufacturer warranties on parts and labor, and only use approved materials.

WHAT CUSTOMERS ARE SAYING
Michael Hall
Michael Hall
I am satisfied with the service. When my dishwasher broke down, they arrived quickly, conducted a diagnosis, repaired it, and now everything works. They also checked my washing machine which was leaking. It turned out that the heating element was burned out, so they replaced it.
Emma Chapman
Emma Chapman
The washing machine was repaired very quickly and efficiently. The technician, Kerry, professionally replaced three worn-out parts. Everything works perfectly now. We are very grateful to Kerry for his professional work.
Eleanor Goodman
Eleanor Goodman
My fridge was super loud, so I gave these guys a call. The technician came right over and figured out what was wrong. They told me how much it would cost to fix and got the job done quickly and professionally. I’m happy with the service.
Larry Sampson
Larry Sampson
I was impressed with the efficiency and knowledge of the technician (Den) . He resolved our issue and was very thorough and organized. The company responded quickly and we were given updates regarding their arrival. Would gladly use this service again.
Susan Ordway
Susan Ordway
Kerry was fantastic and knew intuitively where the issues lay with the washer door. When one approach didn’t fully solve the issue, he created a new path to success. I highly recommend him.
Leave the appliance repair to the professionals

Rest assured, your appliance repair is in trustworthy hands. We are fully equipped to service your appliance. Choose us for peace of mind during your repair process.

FREQUENTLY ASKED QUESTIONS

Leaking is a serious issue that should be addressed quickly to prevent floor damage. The most frequent causes are a simple problem like an overloaded tub or too much detergent creating excessive suds. However, the leak is often due to a damaged door seal/gasket, a cracked drain hose, or a faulty water inlet valve. Our technicians will find the source and provide a guaranteed fix.

When a washer won’t drain or spin, the problem usually lies in the drainage system. This is typically a clogged drain pump (often blocked by socks, coins, or lint), a defective lid switch or door lock (which prevents the machine from spinning for safety), or a broken drive belt or motor coupling (in top-load models).

Excessive noise is a critical sign of mechanical failure. Loud noises, especially during the spin cycle, often indicate that the drum bearings are worn out or the suspension rods/dampers are broken or unbalanced. Continuing to run the machine with bad bearings can lead to irreparable damage, so we recommend scheduling a diagnostic service right away.

We repair all major types of washing machines—including top-load, front-load, and compact units—from popular brands such as Whirlpool, GE, Maytag, Kenmore, and luxury European brands like Miele and Bosch. We specialize in diagnosing electronic and complex mechanical issues across all generations of washers.

To extend your washer’s lifespan and prevent costly repairs, always check pockets before washing, use the correct amount of HE detergent to prevent pump clogs, and run a tub cleaning cycle with white vinegar or a cleaner every month to remove mold and soap residue. For front-loaders, always wipe the door gasket and leave the door ajar after use.

The Real Washing Machine Issues We Solve

A malfunctioning washing machine can put your whole day in a spin cycle. From piles of dirty clothes to the ever-present smell of mildew, a broken washing machine can really ruin your day. Here are some of the most common issues with washers that we at Prime Fix can solve in no time:

  • Washer Won’t Fill With Water. Does your washer start a cycle and never fill with water? You may have issues with your washer’s water line rendering the machine inoperable. Our repair experts can get to the bottom of the issue and have it cleaned up in no time.
  • Washer Won’t Drain. Does your washer start a load and then refuse to drain? Are your clothes left soggy and wet after your spin cycle? Whether your washer won’t drain a drop or leaves a puddle after your load, you may feed a washing machine repair. The experts at Prime Fix can get your washer draining the way it should, saving your clothes from unnecessary wear and tear and your washing machine from growing mold and mildew.
  • Strange noises. Does your washer bang, shake, and rattle when you start a load? Strange noises are often an indicator of a larger problem. While the gentle humming is normal, loud bangs and shakes could be a sure sign that you need to call a Prime Fix expert. 
  • Washer Smells Musty Does your washer smell of must or mildew every time you open the lid? Do your clothes come out of the wash cycle smelling unclean? Blockages can cause mold and mildew to build up in your machine causing continuous odors. Our repair experts can identify the problem so your clothes come out smelling clean every time.
  • Washer Becomes Unbalanced. Does your washer rattle and shake when it begins a spin cycle? Is your washer refusing to finish a load and displaying an unbalanced code on the screen? Unbalanced washers will often stop in the middle of a cycle due to vicarious movement. Our repair techs are well-versed and the reasons the washers go unbalanced. Whether you need recalibration or replacement parts Prime Fix can get the job done quickly and correctly. 

Brands We Major In

No matter what the brand, Prime Fix has experienced professional repair experts who can solve your problem and get your washing machine back to working like new. Some premier brands we specialize in fixing are:

  • Maytag
  • Miele
  • Bosch
  • LG
  • Samsung
  • Whirpool
  • Kenmore
  • And Many More

Why Choose Us

  • Professional Technicians

High-end appliances require professional care. Our technicians are well-known for the best washer repair service in San Francisco. With an appliance as vital to your family as a washing machine, you can’t afford to go with anything but the best. Prime Fix repair experts are the best choice in the Bay Area. Keep your dirty clothes from piling up and avoid any detrimental leaks by calling Prime Fix first.

  • Speedy Service, No Stress

Without a working washing machine, you are stuck with no way to wash your clothes. Who has time for that? Or even worse, your entire wardrobe will be soiled, and you will have no choice but to wear dirty or soggy clothes. Prime Fix offers same-day emergency washer repair so you can save both your washer, your dignity, and your home from expensive water damage.

  • Top-Tier Parts

Washing machines are not something to play with. They draw high amounts of energy and contain mechanisms that can cause flooding if not repaired properly. That is why we use only the highest-quality replacement parts directly from the manufacturer. At Prime Fix we don’t cut corners on quality parts so you can be sure that the washing machine will work like new for years to come.

  • Locals Who Get It

Have you ever had to find someone to fix your washing machine “near me” and been left with an inexperienced technician who is not familiar with the quirks and qualities of a home or apartment in the Bay Area? We know just how tight of a squeeze laundry rooms can be in the Bay. We are a San Francisco-based business with a team of local technicians who are familiar with homes, apartments, and condos in the Bay Area. From San Fran to Palo Alto, our experts know their way around the city almost as well as they know their way around your appliances. 

Serving the Bay Area with Pride

Prime Fix service area comprises:

  • San Francisco
  • Oakland
  • Berkeley
  • San Mateo
  • Palo Alto
  • and beyond.

Contact Prime Fix Today

Don’t let a broken washer soil your day. Avoid dirty clothes and flood damage by going with the best the first time. For the best washing machine repair in San Francisco call Prime Fix to get your appliance working like new. 

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Our Phones:
- San Francisco
- Los Altos
- Mill Valley
Call us:
(415) 310-0481
Official service provider of Kalamazoo, Zephyr and Hestan
BBB accredited
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